Shipping policy

Shipping Policy

We currently offer shipping on our pet and animal products to customers in eligible locations.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. During busy periods, processing may take slightly longer.

Shipping Time

After your order has been processed, delivery typically takes approximately 7–15 business days. Delivery times may vary depending on your location, shipping carrier, supplier, customs, and other circumstances outside our control.

Please note that estimated delivery times are not guaranteed.

Order Tracking

Once your order has shipped, you will receive tracking information when available. Tracking information may take a few days to update after your order has been shipped.

Shipping Delays

We are not responsible for delays caused by shipping carriers, customs, weather, incorrect or incomplete shipping information, holidays, or other circumstances outside our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply to reship the order.

Lost or Damaged Packages

If your package appears to be lost, damaged, or has not arrived within a reasonable time after the estimated delivery period, please contact us with your order number so we can assist you.

Multiple Items

If you purchase multiple products, your items may arrive in separate packages depending on product availability and fulfillment locations.

Contact Us

If you have questions about your order or shipping, please contact us through the contact information provided on our website.